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Contact

DateID’s corporate HQ is located in the heart of San Francisco’s technology district. As a global company, we have satellite offices in the London, Melbourne and Montreal. 

How to Reach Us

The best and fastest way to reach us is via chat, which is available right on this page. But if you prefer the phone you can reach us at +1-415-295-2706. 

Our normal business hours are 9 AM to 6 PM PST, Monday through Friday.

Tech Support

For technical support, please visit our support portal.

Priority Support is available to paying customers (Gold Members) via Live Chat, email and over the phone.

For chat, type in “paying customer” and follow the prompts. Our phone number is +1-415-295-2706. Or, just reply back to any Gold Membership emails we send you.

San Francisco

DateID’s corporate HQ is located in the heart of San Francisco’s technology district, within easy walking distance of public transit. 

San Francisco

How to Reach Us

The best and fastest way to reach us is via chat, which is available right on this page. But if you prefer the phone you can reach us at +1-415-295-2706. 

Our normal business hours are 9 AM to 6 PM PST, Monday through Friday.

Tech Support

For technical support, please visit our support portal.

Priority Support is available to paying customers (Gold Members) via Live Chat, email and over the phone.

For chat, type in “paying customer” and follow the prompts. Our phone number is +1-415-295-2706. Or, just reply back to any Gold Membership emails we send you.