Your IP Address
Like many websites and mobile applications, each time you visit the DateID.me website or use the DateID.me mobile application, we automatically collect certain non-personal information, including without limitation, your IP address, the web page from which you came, and a computer or mobile device identifier. We use this information to help us administer and optimize the DateID.me Service for you and to diagnose problems with the DateID.me Service. We also use your IP address to help identify you and to gather broad demographic information about our users, such as the approximate geographic location of the DateID.me Service’s users, the type of browser and operating system or mobile device used by its users, any interactions users may initiate within the DateID.me Service and to save content preferences selected by users within the DateID.me Service and other inferences about user’s interests made based upon the foregoing.
Information We Collect From You
In order to operate the DateID.me Service and to provide you with information about products or services that may be of interest to you, we collect “personal information” (i.e. information that could be used to contact you directly (without using the DateID.me Service) such as full name, phone number or email address), “financial information” (i.e. credit card numbers or passwords) and “demographic information” (i.e. information that you submit, or that we collect, that is neither personal information nor financial information; this may include, but is not limited to, zip code, postal code, hometown, gender, username, age/birth date, purchase history information, browsing history information, searching history information, registration history information, and the content of communications between you and the DateID.me Service). If you elect to use the identity verification and background check features offered through the DateID.me Service, we may also collect certain personal information about you (including personal address and criminal record history) obtained through our third party service providers. Demographic information is divided into two categories: 1) “non-public information”, which consists of purchase history information and one-on-one communications between you and the DateID.me Service; and 2) “public information”, which consists of all other demographic information. We may ask that you do not enter personal information or financial information on the DateID.me Service, because if you do then it will be treated as “demographic information” that is “public information.”
Please note that nowhere on the DateID.me Service do we knowingly collect personal information from anyone under the age of 18, as we require that all users represent to us that they are at least 18 years old. If you are under 18 years of age, you may not use the DateID.me Service.
You can always opt out of providing additional information of yourself by not entering it or not using the DateID.me Service, although not providing certain information may hinder your ability to use the DateID.me Service.
How We Use Personal Information
We use your information that we collect to provide and maintain the DateID.me Service as we deem appropriate in our sole discretion and to provide any other services that you and DateID.me agree to. DateID.me may aggregate data that it obtains from users to analyze trends, to gather data to benchmark best practices, and to monitor, improve and refine the functionality of the DateID.me Service.
We use your email address and your other personal information to help us efficiently operate the DateID.me Service and determine who may be an ideal candidate for the DateID.me Service, to contact you in connection with your transactions and other activities on the DateID.me Service (including, but not limited to, confirmation emails and important news that could affect your relationship with DateID.me). These types of communication are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.
We also use personal information to send you newsletters, information, offers and other promotional materials for DateID.me’s or third parties’ goods or services. We attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The DateID.me Service provides you with options to decline to receive communications from DateID.me (other than those contained in Operational Communications). Some of these options may only be for a certain category of communications; others may be more general. By submitting personal or public information on the DateID.me Service, you are opting in to receive DateID.me’s messages. To stop receiving DateID.me’s messages after opting in, please contact DateID.me with UNSUBSCRIBE in the subject field.
To operate the DateID.me Service, including processing your transactions and supporting your activities on the DateID.me Service, we may share your personal information with our third party service providers, agents, representatives, and contractors so they can provide us with support services such as authorization of credit card transactions, public record database searches, email origination, receipt or support services, and other customer relationship management services. We require these entities not to use your information for any other purpose. By registering to become a member, selecting certain features, purchasing or requesting information concerning products or services offered or sponsored by third parties on the DateID.me Service, or electing to receive communications (such as emails or magazine subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the DateID.me Service, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. As DateID.me is not party to these interactions, you will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.
In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the DateID.me Service. These pages are known as “Co-Branded Pages” and these companies are known as “Co-Branded Companies.” If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then we may share your personal information with the associated Co-Branded Company. Co-Branded Companies may use your personal information in accordance with their own privacy policies. As DateID.me is not party to these interactions, you will need to contact Co-Branded Companies to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such Co-Branded Companies in the same manner in which we are entitled to use and disclose any other information you submit to us. Some Co-Branded Pages may contain an action tag (also known as a Web Beacon or a 1 pixel .gif file) that a third party may use to read cookies that it, or its clients, may have placed on your browser at other (non-DateID.me) web sites before your visit to the DateID.me Service. This technology is used to measure the effectiveness of advertisements on such other websites that promote Co-Branded Pages. Further, third parties may use the information collected through this technology to learn more about your visits to this DateID.me Service and other websites in order to provide advertisements about goods and services of interest to you.
Any third party with whom we are allowed to share your personal information is authorized to use your personal information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.
Please read the information below under the heading “Special Cases in which we Share Personal and Financial Information” to learn more ways in which we may share your personal information.
How We Use Public Information and Other Demographic Information
How We Use Information Collected Through Identity Verification Features
If you elect to utilize the identity verification offered through the DateID.me Service, you must provide your full name, address and date of birth and any other identifying information requested by DateID.me and authorize DateID.me to obtain information, including, without limitation. DateID.me will not share your data with any other third parties or users of the DateID.me Service.
Although DateID.me attempts to verify the accuracy of information provided by users who elect these features and to confirm the absence of criminal history through the third party service providers, the public record and commercially available databases searched by the third party service providers are neither guaranteed to be complete, accurate or without errors. As such, the identity verification and sex offender registry features of the DateID.me Service should not and may not be construed as any guarantee regarding the quality or security offered by any users. All users assume all risks relating to any interactions they may elect to have with other users and are solely responsible for the safety and security of themselves.
Our Security Precautions
The DateID.me Service has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (“SSL”) is the industry standard for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.
The DateID.me Service is exclusively hosted in the United States. If you are a user accessing the DateID.me Service from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as such other regions. User information (including Personal or Demographic Information or “personal data” as defined by foreign laws) collected through the DateID.me Service may be stored and processed in the United States, and by using the DateID.me Service, you consent to any such transfer of information outside of your home country.
How You Can Access and Update Your Email Preferences, Personal Information and Public Information
2340 Powell Street
Emeryville, CA 94608